FAQs

How do I prepare for the Premier Plus Technician to visit my home for carpet cleaning services?

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• • Remove all breakable items from the areas to be cleaned and store in a safe area
  • Other than large furniture items, please remove all other items from the floor.
  • Have a safe place for your pets to stay
  • Be ready to point out any spills or areas of concern to your technician upon arrival

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How long will my carpets take to dry?

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• Typically, after your carpets have been professionally cleaned, drying time ranges between three and four hours.

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What methods of payment does Premier Plus Carpet Care accept?

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• All major credit cards, checks, and cash

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What is your mailing address?

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• Premier Plus Carpet Care

• P.O. Box 49227

• Athens, GA 30604

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How often should I get my carpets professionally cleaned?

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Depending on your unique situation (number of family members, children, or pets), carpet manufacturers generally recommend having your carpets professionally cleaned every 12 to 18 months to maintain your carpets and the warranty.

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Do I need to vacuum prior to my cleaning appointment?

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It is recommended to have a light vacuuming of the high traffic areas, but this is not mandatory. A Premier Plus Carpet Care technician will ensure that everything is taken care of.

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